Last updated: August 1, 2026
KitFlow Studio is a brand operated by Esfera Group LLC (“KitFlow Studio,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, download a product, contact us, or choose to receive marketing emails.
Information we collect
Depending on how you use the site, we may collect:
- Order and support information: your name, email address, order details, purchase and download records, and messages or files you send to support.
- Technical and usage information: IP address, browser and device information, pages or links used, approximate location inferred from IP address, and information recorded through cookies or similar technologies.
- Marketing preferences: whether you opted in to receive marketing emails and your unsubscribe choices.
We do not ask customers to send full payment-card details by email. When a payment provider is enabled, payment information is processed by that provider under its own privacy terms; KitFlow Studio does not receive or store full card numbers.
How we use information
We use personal information to:
- process orders and make digital files available;
- provide download, file, and customer support;
- prevent fraud, misuse, security issues, and unauthorized redistribution;
- maintain and improve the website and product experience;
- comply with legal, accounting, and record-keeping obligations; and
- send product updates, relevant recommendations, or marketing emails only where permitted and subject to your unsubscribe choices.
Service providers and sharing
We use service providers to host, secure, operate, and support the website, deliver email, and—when enabled—process payments or marketing communications. We share only the information they need to perform those services for us. We may also disclose information when reasonably necessary to protect our rights, prevent fraud, comply with law, or respond to a valid legal request.
We do not sell personal information as a standalone product.
Cookies and similar technologies
The site uses necessary cookies and similar technologies for functions such as security, website operation, shopping-cart or download functionality, and remembering preferences. If we add non-essential analytics, advertising, social-media tracking, or embedded services that require consent in a visitor’s location, we will provide the required notice and choice before using them.
Marketing emails
If you choose to receive marketing emails, you may unsubscribe at any time through the link in the email or by contacting us. Transactional emails about an order, download, support request, or important product/service change may still be sent when necessary.
Retention and security
We keep information only for as long as reasonably needed for the purposes described above, including order fulfilment, support, security, accounting, and legal obligations. We use reasonable administrative and technical measures to protect information, but no online system can be guaranteed completely secure.
Your choices and requests
Depending on where you live, you may have rights to ask for access to, correction of, deletion of, or a copy of certain personal information, or to object to or limit some processing. To make a request, email hello@kitflowstudio.com with enough information for us to identify the relevant order or interaction. We may need to verify your request before responding.
Children
KitFlow Studio may offer products that adults use with children, families, or classrooms. The website and checkout are intended for adult purchasers and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to review and delete it where required.
International processing
Our service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards or rely on another lawful transfer mechanism.
Changes to this policy
We may update this policy to reflect changes in our practices, products, or legal requirements. The current version and its update date will be posted on this page.
Contact
For privacy questions or requests, email hello@kitflowstudio.com.
Esfera Group LLC
1501 S Greeley Hwy, Ste C #1321
Cheyenne, WY 82007, United States